Category Archives: Blog/Litigation Stats

Debt Collection Litigation & CFPB Complaint Statistics, May 2014

Quick analysis: May was a light month all around for consumer complaints, with the notable exception of FCRA complaints which had a slight increase of 3.4%. CFPB complaints (down 15.8%), FDCPA (down 15.4%) and surprisingly TCPA (down 8.3%) all showed declines compared to the prior month, though FCRA and TCPA litigation are both still up very…

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Debt Collection Litigation & CFPB Complaint Statistics, April 2014

Quick analysis: Overall, it was a fairly strong month for consumer complaints. FDCPA litigation had a rare rally, with an 8% increase at 947 lawsuits (over 875 the previous month, which itself was a strong number). It was not enough to decrease the YTD decline over 2013, but that is primarily because April 2013 was also a…

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WebRecon Partners with Ontario Systems, Offering Litigious Consumer Scrubs to Customers

FOR IMMEDIATE RELEASE:  Grand Rapids, MI (May 27, 2014) – WebRecon, the leading provider of consumer complaint data to the credit and collection industry, announced today a new partnership with Ontario Systems, a leading receivables management technology and services provider.  Ontario Systems will offer WebRecon’s consumer litigant scrub (“The Litigant Alert”) to its customer base…

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Debt Collection Litigation & CFPB Complaint Statistics, March 2014

Quick analysis: In the March data we see an answer to one burning question… why were CFPB complaints down so drastically (like 20%) last month? The answer is simple… they weren’t. But, the CFPB did not release the data to show us the full picture until April. Data availability issues aside, we now starting to see a…

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FOR IMMEDIATE RELEASE: WebRecon LLC Launches Litigious Consumer Phone Scrub, New Logo & Web Site

FOR IMMEDIATE RELEASE:  Grand Rapids, MI (April 7, 2014) – WebRecon LLC is pleased to make two announcements today: Litigious Consumer Phone Scrub: Dialing in this day and age is riskier than ever. With TCPA litigation exploding both in volume and in the cost to deal with (not to mention the continued prominence of both…

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Debt Collection Litigation & CFPB Complaint Statistics, February 2014

Quick analysis: In February we are seeing some volatility in CFPB filings against debt collectors, with a fairly dramatic drop from 3121 in January (amended up about 5% from the 2975 complaints we were able to report last month) to 2513 in February. That is 19.5% lower. The three fewer days in February are not enough…

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Debt Collection Litigation & CFPB Complaint Statistics, January 2014

Quick analysis: 2014 started without any big surprises in consumer litigation. FDCPA filings in January are down from a year ago, and TCPA & FCRA are up. But with only one month of data it is too early to draw any meaningful conclusions yet. CFPB complaints have been adjusted for some significant new data influxes.…

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Debt Collection Litigation & CFPB Complaint Statistics, December 2013 & Year in Review

Quick analysis: Well, 2013 is over. And, as expected, FDCPA litigation has decreased for the second year in a row, down 10% over 2012 (which itself was down 7% over 2011). Also expected, TCPA litigation exploded this year, up 69% over 2012. The one surprise in the year-end numbers is that FCRA litigation eked out…

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Debt Collection Litigation & CFPB Complaint Statistics, November 2013

Quick analysis:  November confirmed what has been fairly clear all year – FDCPA and FCRA litigation against debt collectors is declining, while TCPA is expanding. It looks like 2013 will end with FDCPA down around 10% over 2012 and FCRA down nominally, while TCPA continues its aggressive growth with near-70% growth over last year. Caveat……

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Debt Collection Litigation & CFPB Complaint Statistics, October 2013

Note: Starting this month, we are offering CFPB complaint statistics against debt collectors. Quick analysis: This month, we begin including statistics from the Consumer Financial Protection Bureau’s database on complaints filed about debt collectors. And the lead story is…. consumer complaints plummeted in October, after steadily increasing over the first three months. Scroll down to…

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