Quick analysis: For the first time in memory (and possibly ever), everything is down in August, including TCPA. And TCPA almost never goes down. Looks like everything took an August siesta this year.

  • CFPB complaints are down 16.4% from 3472 in July to 2984 in August.
  • FDCPA lawsuits are down 14.3% from 833 in July to 729 in August.
  • FCRA lawsuits are down 34.4% from 207 in July to 154 in August.
  • TCPA lawsuits are down 4.8% from 197 in July to 188 in August.

Year to date, however, everything except FDCPA is still up. FDCPA is still lagging 13.1% from this time last year.

Class Actions: Of the 729 FDCPA cases filed, 76 (10.4%) of them are class actions. Of the 154 FCRA lawsuits filed, 10 (6.5%) are class actions. And of the 188 TCPA lawsuits filed, 11 (5.9%) are class actions.

Repeat Filers: Finally, 29% of the consumers who filed litigation in August are considered repeat filers, having filed similar litigation in the past.

Comparisons: Current Period: Previous Period: Previous Year Comp:
Aug 01 – 31, 2014 Jul 01 – 31, 2014 Aug 01 – 31, 2013
CFPB Complaints  2984 3472 -16.4% 1497 -99.3%
FDCPA lawsuits  729 833 -14.3% 874 -19.9%
FCRA lawsuits  154 207 -34.4% 258 -67.5%
TCPA lawsuits  188 197 -4.8% 163 13.3%
YTD CFPB Complaints  27004 2398 91.1%
YTD FDCPA lawsuits  6435 7280 -13.1%
YTD FCRA lawsuits  1535 1475 3.9%
YTD TCPA lawsuits  1714 1175 31.4%

Complaint Statistics:

2984 consumers filed CFPB complaints against debt collectors and about 1001 consumers filed lawsuits under consumer statutes in Aug 2014. Here is an approximate breakdown:

  • 2984 CFPB Complaints
  • 729 FDCPA, 76 Class Action (10.4%)
  • 188 TCPA, 11 Class Action (5.9%)
  • 154 FCRA, 10 Class Action (6.5%)

Litigation Summary (scroll down for CFPB data):

  • Of those cases, there were about 1001 unique plaintiffs (including multiple plaintiffs in one suit).
  • Of those plaintiffs, about 295, or (29%), had sued under consumer statutes before.
  • Combined, those plaintiffs have filed about 1176 lawsuits since 2001
  • Actions were filed in 148 different US District Court branches.
  • About 741 different collection firms and creditors were sued.

The top courts where lawsuits were filed:

  • 75 Lawsuits: Illinois Northern District Court – Chicago
  • 45 Lawsuits: Colorado District Court – Denver
  • 38 Lawsuits: New York Eastern District Court – Brooklyn
  • 36 Lawsuits: Pennsylvania Eastern District Court – Philadelphia
  • 28 Lawsuits: California Central District Court – Los Angeles
  • 26 Lawsuits: California Southern District Court – San Diego
  • 25 Lawsuits: Minnesota District Court – Dmn
  • 24 Lawsuits: Nevada District Court – Las Vegas
  • 24 Lawsuits: Florida Middle District Court – Tampa
  • 20 Lawsuits: Michigan Eastern District Court – Detroit

The most active consumer attorneys were:

  • Representing 53 Consumers: SERGEI LEMBERG
  • Representing 30 Consumers: MEREDITH B STEWART
  • Representing 24 Consumers: DAVID MICHAEL LARSON
  • Representing 18 Consumers: CRAIG THOR KIMMEL
  • Representing 17 Consumers: DANIEL JOHN MCGARRY
  • Representing 17 Consumers: MOHAMMED OMAR BADWAN
  • Representing 17 Consumers: AHMAD TAYSEER SULAIMAN
  • Representing 16 Consumers: DANIEL A EDELMAN
  • Representing 14 Consumers: ANGIE K ROBERTSON
  • Representing 14 Consumers: DAVID J PHILIPPS

Statistics Year to Date:

8318 total lawsuits for 2014, including:

  • 6435 FDCPA
  • 1535 FCRA
  • 1714 TCPA

Number of Unique Plaintiffs for 2014: 8230 (including multiple plaintiffs in one suit)

The most active consumer attorneys of the year:

  • Representing 376 Consumers: SERGEI LEMBERG
  • Representing 186 Consumers: DAVID MICHAEL LARSON
  • Representing 124 Consumers: JOHN THOMAS STEINKAMP
  • Representing 124 Consumers: TODD M FRIEDMAN
  • Representing 117 Consumers: DAVID J PHILIPPS
  • Representing 115 Consumers: MICHAEL ANTHONY EADES
  • Representing 114 Consumers: ANGIE K ROBERTSON
  • Representing 109 Consumers: ADAM JON FISHBEIN
  • Representing 103 Consumers: CRAIG THOR KIMMEL
  • Representing 92 Consumers: MARY ELIZABETH PHILIPPS


CFPB Complaint Statistics:

There were 2984 complaints filed against debt collectors in Aug 2014.

Total number of debt collectors complained about: 686

The types of debt behind the complaints were:

  • 859 Other (phone, health club, etc.) (29%)
  • 638 Unknown (21%)
  • 634 Credit card (21%)
  • 424 Medical (14%)
  • 174 Payday loan (6%)
  • 95 Mortgage (3%)
  • 58 Non-federal student loan (2%)
  • 52 Federal student loan (2%)
  • 50 Auto (2%)

Here is a breakdown of complaints:

  • 1289 Cont’d attempts collect debt not owed (43%)
  • 525 Communication tactics (18%)
  • 512 Disclosure verification of debt (17%)
  • 245 False statements or representation (8%)
  • 218 Improper contact or sharing of info (7%)
  • 195 Taking/threatening an illegal action (7%)

The top five subissues were:

  • 829 Debt is not mine (28%)
  • 351 Debt was paid (12%)
  • 341 Not given enough info to verify debt (11%)
  • 325 Frequent or repeated calls (11%)
  • 188 Attempted to collect wrong amount (6%)

The top states complaints were filed from are:

  • 441 Complaints: CA
  • 283 Complaints: FL
  • 265 Complaints: TX
  • 149 Complaints: GA
  • 140 Complaints: NY
  • 108 Complaints: IL
  • 103 Complaints: NJ
  • 102 Complaints: OH
  • 95 Complaints: VA
  • 88 Complaints: PA

The status of the month’s complaints are as follows:

  • 1991 Closed with explanation (67%)
  • 504 Closed with non-monetary relief (17%)
  • 231 In progress (8%)
  • 125 Closed (4%)
  • 101 Untimely response (3%)
  • 32 Closed with monetary relief (1%)

This includes 2822 (95%) timely responses to complaints, and 162 (5%) untimely responses.

Of the company responses, consumers accepted 0 (0%) of them, disputed 241 (8%) of them, and 2743 (92%) were N\A.

The top five days for complaints were:

  • 169 Complaints: Wed, 08/06/2014
  • 155 Complaints: Wed, 08/20/2014
  • 152 Complaints: Wed, 08/13/2014
  • 147 Complaints: Tue, 08/12/2014
  • 143 Complaints: Tue, 08/05/2014

API Access

We offer two powerful APIs to businesses that communicate with consumers:

  • The primary Litigious Consumer Scrub uses a combination of name, geography (and optionally SSN) to identify consumers who have filed lawsuits in the past.
  • The Litigious Consumer Phone Scrub pulls every phone number from our proprietary database of litigants and runs your phones against ours.

These APIs allow you to check your data against our database on the fly. Clients love using this to handle risk management without missing a beat in their daily workflow.

Workers Comp Scrub

Workers Comp-inspired FDCPA lawsuits are growing aggressively, particularly in Florida. Only WebRecon can tell you who in your database may have a Florida Worker’s Comp case filed that could trigger litigation against you.

You can’t stop 100% of all lawsuits, but if you collect medical in Florida and you don’t have a process in place to show the court that you have a way to check every file against the Workers Comp database, then you have lost the case before it even begins.

Knock these suits out of the park with the Workers Comp Scrub.

Our Monthly Client Newsletter with The Litigant Hotsheet

Anyone can get our guest newsletter, but only clients get the version with the Litigant Hotsheet –  identifying the most active consumer Plaintiffs filing suit in jurisdictions around the country each month. Grab a coffee, shut your door and open your database to make sure you are doing all you can to stay safe.

Individual Vendor Consumer Complaint Search

Just like Vendor Monitoring, but without the monitoring. Search any business’s history of consumer complaints (Litigation, CFPB, BBB, State AG) with the click of a button! Great for on-the-fly gut checks of the companies you do business with.

Vendor Monitoring

Through vicarious liability, you can be held accountable for the bad behavior of your vendors. If they abuse consumers, for all intents and purposes, so do you. This is a big freakin’ deal!

But fear not, friend. WebRecon can track consumer litigation, CFPB, BBB and State AG Office complaints against the companies you do business with.

When a new complaint of any kind is filed against any of the companies you are monitoring, we’ll automatically push a report out to you with all of the publicly available details so you can react accordingly and if necessary, protect your interests.

The Litigious Consumer Phone Scrub

Would you knowingly dial a number attached to a consumer with a history of litigation? Of course not.

But thousands of companies do just that, every single day. If you’d like to know who they are, simply review the court dockets. They are the ones getting sued the most.

Sure, you can stop dialing consumers. But your marketing and operations teams might not be too excited about that plan.

Another idea? Identify the consumers most likely to sue you, based on previous litigation histories, and just don’t call them.

Identify high-risk phones quickly & easily, before you expose yourself to unnecessary risk.

Litigation Context Search

This is really cool.

Our primary search engine is really designed to search for parties to litigation. Need to know more about a consumer plaintiff? That’s easy. Defendant? Check. Lawyer? No problem.

But if you need to find all 1099C lawsuits filed in July 2020… not so much.

Which is why we developed the Context Search. We have pulled out and indexed the full text from over 140k consumer lawsuits and made them available to you in a search engine, with more than 1000 new lawsuits added each month. Use it to search the text of filed litigation so you can easily identify those hard-to-define trends and cases worth following.

Individual Search Engine

Instantly and easily search our proprietary database for any lawsuit participant – Plaintiff, Defendant or Attorney.

In the results, we’ll show you the full consumer litigation history of any participant, including the “docket data” (who, what, why, where, when) and – in many cases – we can even provide a copy of their actual filed lawsuits.

You can also search by phone, date range, federal/state, class action, court, statute, etc. We offer a ton of flexibility to get you the exact search result you are looking for.

The Litigant Alert Ongoing Monitoring Process

Just like our one-time batch process, but without the whole “one time” thing.

When one of your consumers files new litigation against anyone in the future, you should be the first to know. Our monitoring service can make that happen.

WebRecon can monitor your entire database (or any segment of it) for future instances of consumer litigation filed by the very consumers you are working with, right now!

It is simple to add new consumers to the watchlist, remove inactive accounts, download full reports, etc.

Best of all, we only charge you for the volume of your monitoring database – not the frequency of the searches. Search daily, weekly, every Tuesday and Friday, the 15th of each month, whatever – it is totally up to you! You won’t pay a penny more.

The Litigant Alert One-Time Batch Process

This is our flagship service. Find out why hundreds of companies won’t contact any consumers before running them through WebRecon’s Litigant Alert.

This process identifies consumers with a history of litigation quickly & easily. If they have ever filed lawsuits under FDCPA, TCPA, FCRA or similar statutes, you’ll find out here. 

WebRecon’s proprietary database is simply the most comprehensive collection of dangerous consumer litigation data in existence. 

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