Quick analysis: In February we are seeing some volatility in CFPB filings against debt collectors, with a fairly dramatic drop from 3121 in January (amended up about 5% from the 2975 complaints we were able to report last month) to 2513 in February. That is 19.5% lower. The three fewer days in February are not enough to explain the drop, though it is reasonable to expect that the final February total will rise a bit to further close the gap (but not enough to make this much less dramatic). This emulates a decrease in overall CFPB complaint filings across all categories last month with 9725 filed in February vs. 12,231 filed in January (a 25.7% drop).

In litigation, FDCPA lawsuits ticked up in February a bit over 10%, but is still down a considerable 21% over this time last year (keep in mind this is only two months of data…).  FCRA is down a bit (2.6%, not particularly significant) and TCPA is up a bit (6.7%, also not particularly significant). Both FCRA and TCPA are up YTD though, 20% and 35% respectively.


Litigation Statistics:

2513 consumers filed CFPB complaints against debt collectors and about 1102 consumers filed lawsuits under consumer statutes in February 2014. Here is an approximate breakdown:

  • 2513 CFPB Complaints
  • 784 FDCPA
  • 186 FCRA
  • 222 TCPA

Litigation Summary (scroll down for CFPB data):

  • Of those cases, there were about 1102 unique plaintiffs (including multiple plaintiffs in one suit).
  • Of those plaintiffs, about 405, or (36.8%), had sued under consumer statutes before.
  • Combined, those plaintiffs have filed about 1955 lawsuits since 2001
  • Actions were filed in 167 different US District Court branches.
  • About 798 different collection firms and creditors were sued.

The top courts where lawsuits were filed:

  • 73 Lawsuits: Illinois Northern District Court – Chicago
  • 43 Lawsuits: Pennsylvania Eastern District Court – Philadelphia
  • 36 Lawsuits: New York Eastern District Court – Brooklyn
  • 35 Lawsuits: California Southern District Court – San Diego
  • 34 Lawsuits: California Central District Court – Los Angeles
  • 33 Lawsuits: Colorado District Court – Denver
  • 27 Lawsuits: Michigan Eastern District Court – Detroit
  • 26 Lawsuits: Georgia Northern District Court – Atlanta
  • 26 Lawsuits: Florida Middle District Court – Tampa
  • 25 Lawsuits: Indiana Southern District Court – Indianapolis

The most active consumer attorneys were:

  • Representing 60 Consumers: Erikson M Davis
  • Representing 54 Consumers: Sergei Lemberg
  • Representing 21 Consumers: David Michael Larson
  • Representing 21 Consumers: Todd M Friedman
  • Representing 20 Consumers: Mark D Mailman
  • Representing 18 Consumers: John Thomas Steinkamp
  • Representing 18 Consumers: Michael Anthony Eades
  • Representing 14 Consumers: Adam Jon Fishbein
  • Representing 14 Consumers: Nicholas J Bontrager
  • Representing 13 Consumers: Bret Leon Lusskin

Statistics Year to Date: 1883 total lawsuits for 2014, including:

  • 1493 FDCPA
  • 377 FCRA
  • 430 TCPA

Number of Unique Plaintiffs: 2007 (including multiple plaintiffs in one suit)

The most active consumer attorneys of the year:

  • Representing 109 Consumers: Sergei Lemberg
  • Representing 60 Consumers: Erikson M Davis
  • Representing 48 Consumers: David Michael Larson
  • Representing 32 Consumers: Michael Anthony Eades
  • Representing 32 Consumers: John Thomas Steinkamp
  • Representing 28 Consumers: Todd M Friedman
  • Representing 27 Consumers: David J Philipps
  • Representing 25 Consumers: Angie K Robertson
  • Representing 24 Consumers: Matthew Jon Militzok
  • Representing 24 Consumers: Bret Leon Lusskin

CFPB Complaint Statistics:

There were 2513 complaints filed against debt collectors in February 2014.

Total number of debt collectors complained about: 548

The types of debt behind the complaints were:

  • 682 Other (phone, health club, etc.) (27.1%)
  • 557 Credit card (22.2%)
  • 541 Unknown (21.5%)
  • 266 Medical (10.6%)
  • 183 Payday loan (7.3%)
  • 91 Mortgage (3.6%)
  • 67 Non-federal student loan (2.7%)
  • 65 Federal student loan (2.6%)
  • 61 Auto (2.4%)

Here is a breakdown of complaints:

  • 1033 Cont’d attempts collect debt not owed (41.1%)
  • 492 Communication tactics (19.6%)
  • 406 Disclosure verification of debt (16.2%)
  • 222 False statements or representation (8.8%)
  • 206 Improper contact or sharing of info (8.2%)
  • 154 Taking/threatening an illegal action (6.1%)

The top five subissues were:

  • 678 Debt is not mine (27%)
  • 311 Frequent or repeated calls (12.4%)
  • 287 Not given enough info to verify debt (11.4%)
  • 242 Debt was paid (9.6%)
  • 176 Attempted to collect wrong amount (7%)

The top states complaints were filed from are:

  • 354 Complaints: CA
  • 242 Complaints: TX
  • 220 Complaints: FL
  • 144 Complaints: NY
  • 103 Complaints: PA
  • 100 Complaints: OH
  • 94 Complaints: GA
  • 88 Complaints: NJ
  • 77 Complaints: VA
  • 75 Complaints: IL

The status of the month’s complaints are as follows:

  • 1679 Closed with explanation (66.8%)
  • 441 Closed with non-monetary relief (17.5%)
  • 261 In progress (10.4%)
  • 69 Closed (2.7%)
  • 37 Untimely response (1.5%)
  • 26 Closed with monetary relief (1%)

This includes 2457 (97.8%) timely responses to complaints, and 56 (2.2%) untimely responses

Of the company responses, consumers accepted 2156 (85.8%) of them, and disputed 357 (14.2%) of them

The top five days for complaints were:

  • 147 Complaints: Thu, 02/13/2014
  • 142 Complaints: Thu, 02/06/2014
  • 138 Complaints: Tue, 02/11/2014
  • 134 Complaints: Wed, 02/19/2014
  • 132 Complaints: Mon, 02/10/2014

API Access

We offer two powerful APIs to businesses that communicate with consumers:

  • The primary Litigious Consumer Scrub uses a combination of name, geography (and optionally SSN) to identify consumers who have filed lawsuits in the past.
  • The Litigious Consumer Phone Scrub pulls every phone number from our proprietary database of litigants and runs your phones against ours.

These APIs allow you to check your data against our database on the fly. Clients love using this to handle risk management without missing a beat in their daily workflow.

Workers Comp Scrub

Workers Comp-inspired FDCPA lawsuits are growing aggressively, particularly in Florida. Only WebRecon can tell you who in your database may have a Florida Worker’s Comp case filed that could trigger litigation against you.

You can’t stop 100% of all lawsuits, but if you collect medical in Florida and you don’t have a process in place to show the court that you have a way to check every file against the Workers Comp database, then you have lost the case before it even begins.

Knock these suits out of the park with the Workers Comp Scrub.

Our Monthly Client Newsletter with The Litigant Hotsheet

Anyone can get our guest newsletter, but only clients get the version with the Litigant Hotsheet –  identifying the most active consumer Plaintiffs filing suit in jurisdictions around the country each month. Grab a coffee, shut your door and open your database to make sure you are doing all you can to stay safe.

Individual Vendor Consumer Complaint Search

Just like Vendor Monitoring, but without the monitoring. Search any business’s history of consumer complaints (Litigation, CFPB, BBB, State AG) with the click of a button! Great for on-the-fly gut checks of the companies you do business with.

Vendor Monitoring

Through vicarious liability, you can be held accountable for the bad behavior of your vendors. If they abuse consumers, for all intents and purposes, so do you. This is a big freakin’ deal!

But fear not, friend. WebRecon can track consumer litigation, CFPB, BBB and State AG Office complaints against the companies you do business with.

When a new complaint of any kind is filed against any of the companies you are monitoring, we’ll automatically push a report out to you with all of the publicly available details so you can react accordingly and if necessary, protect your interests.

The Litigious Consumer Phone Scrub

Would you knowingly dial a number attached to a consumer with a history of litigation? Of course not.

But thousands of companies do just that, every single day. If you’d like to know who they are, simply review the court dockets. They are the ones getting sued the most.

Sure, you can stop dialing consumers. But your marketing and operations teams might not be too excited about that plan.

Another idea? Identify the consumers most likely to sue you, based on previous litigation histories, and just don’t call them.

Identify high-risk phones quickly & easily, before you expose yourself to unnecessary risk.

Litigation Context Search

This is really cool.

Our primary search engine is really designed to search for parties to litigation. Need to know more about a consumer plaintiff? That’s easy. Defendant? Check. Lawyer? No problem.

But if you need to find all 1099C lawsuits filed in July 2020… not so much.

Which is why we developed the Context Search. We have pulled out and indexed the full text from over 140k consumer lawsuits and made them available to you in a search engine, with more than 1000 new lawsuits added each month. Use it to search the text of filed litigation so you can easily identify those hard-to-define trends and cases worth following.

Individual Search Engine

Instantly and easily search our proprietary database for any lawsuit participant – Plaintiff, Defendant or Attorney.

In the results, we’ll show you the full consumer litigation history of any participant, including the “docket data” (who, what, why, where, when) and – in many cases – we can even provide a copy of their actual filed lawsuits.

You can also search by phone, date range, federal/state, class action, court, statute, etc. We offer a ton of flexibility to get you the exact search result you are looking for.

The Litigant Alert Ongoing Monitoring Process

Just like our one-time batch process, but without the whole “one time” thing.

When one of your consumers files new litigation against anyone in the future, you should be the first to know. Our monitoring service can make that happen.

WebRecon can monitor your entire database (or any segment of it) for future instances of consumer litigation filed by the very consumers you are working with, right now!

It is simple to add new consumers to the watchlist, remove inactive accounts, download full reports, etc.

Best of all, we only charge you for the volume of your monitoring database – not the frequency of the searches. Search daily, weekly, every Tuesday and Friday, the 15th of each month, whatever – it is totally up to you! You won’t pay a penny more.

The Litigant Alert One-Time Batch Process

This is our flagship service. Find out why hundreds of companies won’t contact any consumers before running them through WebRecon’s Litigant Alert.

This process identifies consumers with a history of litigation quickly & easily. If they have ever filed lawsuits under FDCPA, TCPA, FCRA or similar statutes, you’ll find out here. 

WebRecon’s proprietary database is simply the most comprehensive collection of dangerous consumer litigation data in existence. 

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