Quick analysis: In April, everything was down again (mostly by double digits) after a short March rebound. How far down? FDCPA was down -16.2% for the month and -18.3% YTD. FCRA was down -10.1% for the month and -30.2% YTD. And TCPA was down -16.9% for the month, but was the only one still up a bit YTD – +2.5% over April 2022. CFPB complaints were also down, -16.2% for the month and -18.3% YTD.

In other news, putative class actions represented 6.6% of FDCPA, 46.9% of TCPA and 1.6% of FCRA lawsuits filed last month. About 43% of all plaintiffs who filed suit last month had filed at least once before. And finally, Atlanta attorney Matthew Thomas Berry represented the most consumers in March (25) as well as the most consumers YTD (71) so far in 2023.

Current Month: Previous Month: Previous
Year to Date: Year to
Date Comp:
Apr 01, 2023
Apr 30, 2023
Mar 01, 2023
Mar 31, 2023
Apr 01, 2022
Apr 30, 2022
Jan 01, 2023
Apr 30, 2023
Jan 01, 2022
Apr 30, 2022
CFPB  5325 6354 -16.2% 6704 -20.6% 23076 28241 -18.3%
FDCPA  290 346 -16.2% 381 -23.9% 1298 1859 -30.2%
FCRA  426 474 -10.1% 522 -18.4% 1734 1966 -11.8%
TCPA  113 136 -16.9% 117 -3.4% 489 477 2.5%


Complaint Statistics:

5325 consumers filed CFPB complaints, and about 714 consumers filed lawsuits under consumer statutes from Apr 01, 2023 to Apr 30, 2023.

  • 5325 CFPB Complaints
  • 290 FDCPA, 19 Class Action (6.6%)
  • 113 TCPA, 53 Class Action (46.9%)
  • 426 FCRA, 7 Class Action (1.6%)

Litigation Summary (scroll down for CFPB data):

  • Of those cases, there were about 714 unique plaintiffs (including multiple plaintiffs in one suit).
  • Of those plaintiffs, about 310, or (43%), had sued under consumer statutes before.
  • Combined, those plaintiffs have filed about 3444 lawsuits since 2001
  • Actions were filed in 138 different US District Court branches.
  • About 516 different collection firms and creditors were sued.

The top courts where lawsuits were filed:

  • 59 Lawsuits: Georgia Northern District Court – Atlanta
  • 39 Lawsuits: Florida Middle District Court – Tampa
  • 38 Lawsuits: California Central District Court – Western Division – Los Angeles
  • 27 Lawsuits: Illinois Northern District Court – Chicago
  • 23 Lawsuits: California Central District Court – Southern Division – Santa Ana
  • 20 Lawsuits: Minnesota District Court – Dmn
  • 19 Lawsuits: Pennsylvania Eastern District Court – Philadelphia
  • 19 Lawsuits: Texas Northern District Court – Dallas
  • 16 Lawsuits: Texas Western District Court – Austin
  • 16 Lawsuits: Florida Southern District Court – Miami

The most active consumer attorneys were:

  • Representing 25 Consumers: MATTHEW THOMAS BERRY
  • Representing 20 Consumers: CHRISTOPHER NEIL ARMOR
  • Representing 18 Consumers: JOEL SPENCER HALVORSEN
  • Representing 14 Consumers: NATHAN CHARLES VOLHEIM
  • Representing 14 Consumers: OCTAVIO GOMEZ
  • Representing 13 Consumers: ALLEN EDGAR ROBERTSON
  • Representing 10 Consumers: TODD M FRIEDMAN
  • Representing 10 Consumers: SHAWN SHAWN JAFFER
  • Representing 10 Consumers: GARRETT FORRESTER CHARITY
  • Representing 9 Consumers: ROBERT LEACH

Statistics Year to Date:
3158 total lawsuits for 2023, including:

  • 1298 FDCPA
  • 1734 FCRA
  • 489 TCPA

Number of Unique Plaintiffs for 2023: 2858 (including multiple plaintiffs in one suit)

The most active consumer attorneys of the year:

  • Representing 71 Consumers: MATTHEW THOMAS BERRY
  • Representing 50 Consumers: DAVID J PHILIPPS
  • Representing 47 Consumers: ALLEN EDGAR ROBERTSON
  • Representing 47 Consumers: CHRISTOPHER NEIL ARMOR
  • Representing 41 Consumers: JOEL SPENCER HALVORSEN
  • Representing 40 Consumers: SHAWN SHAWN JAFFER
  • Representing 38 Consumers: JOSEPH POWELL MCCLELLAND
  • Representing 38 Consumers: NATHAN CHARLES VOLHEIM
  • Representing 37 Consumers: KYLE W SCHUMACHER
  • Representing 37 Consumers: AHREN A TILLER

CFPB Complaint Statistics:

There were 5325 complaints filed against debt collectors from Apr 01, 2023 to Apr 30, 2023.

Total number of debt collectors complained about: 733

The types of debt behind the complaints were:

  • 1612 Other debt (30%)
  • 1358 Credit card debt (26%)
  • 1280 I do not know (24%)
  • 568 Medical debt (11%)
  • 258 Auto debt (5%)
  • 107 Payday loan debt (2%)
  • 77 Mortgage debt (1%)
  • 35 Private student loan debt (1%)
  • 30 Federal student loan debt (1%)

Here is a breakdown of complaints:

  • 2804 Attempts to collect debt not owed (53%)
  • 933 Written notification about debt (18%)
  • 627 Took or threatened to take negative or legal action (12%)
  • 438 False statements or representation (8%)
  • 430 Communication tactics (8%)
  • 93 Threatened to contact someone or share information improperly (2%)

The top five subissues were:

  • 1452 Debt is not yours (27%)
  • 859 Debt was result of identity theft (16%)
  • 608 Didnt receive enough information to verify debt (11%)
  • 413 Debt was paid (8%)
  • 343 Attempted to collect wrong amount (6%)

The top states complaints were filed from are:

  • 686 Complaints: TX
  • 644 Complaints: FL
  • 452 Complaints: CA
  • 408 Complaints: GA
  • 298 Complaints: NY
  • 220 Complaints: IL
  • 201 Complaints: NC
  • 162 Complaints: PA
  • 161 Complaints: NJ
  • 150 Complaints: MI

The status of the month’s complaints are as follows:

  • 3975 Closed with explanation (75%)
  • 755 In progress (14%)
  • 522 Closed with non-monetary relief (10%)
  • 40 Closed with monetary relief (1%)
  • 33 Untimely response (1%)

This includes 5213 (98%) timely responses to complaints, and 112 (2%) untimely responses.

API Access

We offer two powerful APIs to businesses that communicate with consumers:

  • The primary Litigious Consumer Scrub uses a combination of name, geography (and optionally SSN) to identify consumers who have filed lawsuits in the past.
  • The Litigious Consumer Phone Scrub pulls every phone number from our proprietary database of litigants and runs your phones against ours.

These APIs allow you to check your data against our database on the fly. Clients love using this to handle risk management without missing a beat in their daily workflow.

Workers Comp Scrub

Workers Comp-inspired FDCPA lawsuits are growing aggressively, particularly in Florida. Only WebRecon can tell you who in your database may have a Florida Worker’s Comp case filed that could trigger litigation against you.

You can’t stop 100% of all lawsuits, but if you collect medical in Florida and you don’t have a process in place to show the court that you have a way to check every file against the Workers Comp database, then you have lost the case before it even begins.

Knock these suits out of the park with the Workers Comp Scrub.

Our Monthly Client Newsletter with The Litigant Hotsheet

Anyone can get our guest newsletter, but only clients get the version with the Litigant Hotsheet –  identifying the most active consumer Plaintiffs filing suit in jurisdictions around the country each month. Grab a coffee, shut your door and open your database to make sure you are doing all you can to stay safe.

Individual Vendor Consumer Complaint Search

Just like Vendor Monitoring, but without the monitoring. Search any business’s history of consumer complaints (Litigation, CFPB, BBB, State AG) with the click of a button! Great for on-the-fly gut checks of the companies you do business with.

Vendor Monitoring

Through vicarious liability, you can be held accountable for the bad behavior of your vendors. If they abuse consumers, for all intents and purposes, so do you. This is a big freakin’ deal!

But fear not, friend. WebRecon can track consumer litigation, CFPB, BBB and State AG Office complaints against the companies you do business with.

When a new complaint of any kind is filed against any of the companies you are monitoring, we’ll automatically push a report out to you with all of the publicly available details so you can react accordingly and if necessary, protect your interests.

The Litigious Consumer Phone Scrub

Would you knowingly dial a number attached to a consumer with a history of litigation? Of course not.

But thousands of companies do just that, every single day. If you’d like to know who they are, simply review the court dockets. They are the ones getting sued the most.

Sure, you can stop dialing consumers. But your marketing and operations teams might not be too excited about that plan.

Another idea? Identify the consumers most likely to sue you, based on previous litigation histories, and just don’t call them.

Identify high-risk phones quickly & easily, before you expose yourself to unnecessary risk.

Litigation Context Search

This is really cool.

Our primary search engine is really designed to search for parties to litigation. Need to know more about a consumer plaintiff? That’s easy. Defendant? Check. Lawyer? No problem.

But if you need to find all 1099C lawsuits filed in July 2020… not so much.

Which is why we developed the Context Search. We have pulled out and indexed the full text from over 140k consumer lawsuits and made them available to you in a search engine, with more than 1000 new lawsuits added each month. Use it to search the text of filed litigation so you can easily identify those hard-to-define trends and cases worth following.

Individual Search Engine

Instantly and easily search our proprietary database for any lawsuit participant – Plaintiff, Defendant or Attorney.

In the results, we’ll show you the full consumer litigation history of any participant, including the “docket data” (who, what, why, where, when) and – in many cases – we can even provide a copy of their actual filed lawsuits.

You can also search by phone, date range, federal/state, class action, court, statute, etc. We offer a ton of flexibility to get you the exact search result you are looking for.

The Litigant Alert Ongoing Monitoring Process

Just like our one-time batch process, but without the whole “one time” thing.

When one of your consumers files new litigation against anyone in the future, you should be the first to know. Our monitoring service can make that happen.

WebRecon can monitor your entire database (or any segment of it) for future instances of consumer litigation filed by the very consumers you are working with, right now!

It is simple to add new consumers to the watchlist, remove inactive accounts, download full reports, etc.

Best of all, we only charge you for the volume of your monitoring database – not the frequency of the searches. Search daily, weekly, every Tuesday and Friday, the 15th of each month, whatever – it is totally up to you! You won’t pay a penny more.

The Litigant Alert One-Time Batch Process

This is our flagship service. Find out why hundreds of companies won’t contact any consumers before running them through WebRecon’s Litigant Alert.

This process identifies consumers with a history of litigation quickly & easily. If they have ever filed lawsuits under FDCPA, TCPA, FCRA or similar statutes, you’ll find out here. 

WebRecon’s proprietary database is simply the most comprehensive collection of dangerous consumer litigation data in existence. 

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