WebRecon April 2025 Stats: Everything Down in April, Most Things Up YTD

Quick analysis: Everything Down in April, Most Things Up YTD

This was another one of those fun paradoxical months where consumer complaints and litigation in April were all down from March, but most of them (except FDCPA complaints) were still up YTD. Interestingly, the March stats showed everything up for the month, so it’s a complete flip from last month.

For April, everything was down: TCPA (-2.9%), FDCPA (-17.5%), FCRA (-5.6%), and CFPB Complaints (-2.1%). But YTD, we are looking at: TCPA (+44%), FDCPA (-8%), FCRA (+10.2%), and CFPB Complaints (+100.4%)(!)

In other news, putative class actions represented 5.7% of FDCPA, 78.3%(!) of TCPA and 1.2% of FCRA lawsuits filed last month. TCPA class actions are still extraordinarily high, historically speaking. About 41% of all plaintiffs who filed suit last month had filed at least once before. And finally, South Florida attorney Gerald Lane (from The Law Offices of Jibrael S. Hindi) continued for a third straight month to represent both the most consumers in March (46) as well as YTD (247).

Complaint Statistics:

20915 consumers filed CFPB complaints, and about 1006 consumers filed lawsuits under consumer statutes from Apr 01, 2025 to Apr 30, 2025.

• 20915 CFPB Complaints
• 335 FDCPA, 19 Class Action (5.7%)
• 235 TCPA, 184 Class Action (78.3%)
• 606 FCRA, 7 Class Action (1.2%)

Litigation Summary (scroll down for CFPB data):

• Of those cases, there were about 1006 unique plaintiffs (including multiple plaintiffs in one suit).
• Of those plaintiffs, about 415, or (41%), had sued under consumer statutes before.
• Combined, those plaintiffs have filed about 5222 lawsuits since 2001
• Actions were filed in 158 different US District Court branches.
• About 663 different collection firms and creditors were sued.

The top courts where lawsuits were filed:

• 60 Lawsuits: Florida Middle District Court – Tampa
• 59 Lawsuits: Georgia Northern District Court – Atlanta
• 54 Lawsuits: Illinois Northern District Court – Chicago
• 47 Lawsuits: California Central District Court – Western Division – Los Angeles
• 35 Lawsuits: Florida Southern District Court – Miami
• 32 Lawsuits: New York Eastern District Court – Brooklyn
• 28 Lawsuits: Pennsylvania Eastern District Court – Philadelphia
• 28 Lawsuits: Texas Southern District Court – Houston
• 26 Lawsuits: Florida Southern District Court – Fort Lauderdale
• 26 Lawsuits: New York Southern District Court – Foley Square

The most active consumer attorneys were:

• Representing 46 Consumers: GERALD DONALD LANE
• Representing 24 Consumers: ZANE CHARLES HEDAYA
• Representing 20 Consumers: FAARIS KAMAL UDDIN
• Representing 20 Consumers: OCTAVIO GOMEZ
• Representing 16 Consumers: CHRISTOPHER CHAGAS GOLD
• Representing 15 Consumers: TODD M FRIEDMAN
• Representing 13 Consumers: DAVID J PHILIPPS
• Representing 12 Consumers: DAVID W HEMMINGER
• Representing 12 Consumers: ANTHONY PARONICH

Statistics Year to Date:
4137 total lawsuits for 2025, including:

• 1372 FDCPA
• 2422 FCRA
• 880 TCPA

Number of Unique Plaintiffs for 2025: 3721 (including multiple plaintiffs in one suit)

The most active consumer attorneys of the year:

• Representing 247 Consumers: GERALD DONALD LANE
• Representing 91 Consumers: ZANE CHARLES HEDAYA
• Representing 81 Consumers: FAARIS KAMAL UDDIN
• Representing 80 Consumers: OCTAVIO GOMEZ
• Representing 58 Consumers: TODD M FRIEDMAN
• Representing 49 Consumers: ANTHONY PARONICH
• Representing 45 Consumers: DAVID J PHILIPPS
• Representing 45 Consumers: JONATHAN ALEXANDER HEEPS
• Representing 44 Consumers: DAVID W HEMMINGER

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CFPB Complaint Statistics:

There were 20915 complaints filed against debt collectors from Apr 01, 2025 to Apr 30, 2025.

Total number of debt collectors complained about: 962

The types of debt behind the complaints were:

• 10681 I do not know (51%)
• 3720 Other debt (18%)
• 3046 Credit card debt (15%)
• 953 Telecommunications debt (5%)
• 895 Rental debt (4%)
• 699 Medical debt (3%)
• 498 Auto debt (2%)
• 215 Payday loan debt (1%)
• 80 Federal student loan debt (0%)
• 65 Mortgage debt (0%)
• 63 Private student loan debt (0%)

Here is a breakdown of complaints:

• 9462 Attempts to collect debt not owed (45%)
• 6083 Written notification about debt (29%)
• 2326 False statements or representation (11%)
• 1788 Took or threatened to take negative or legal action (9%)
• 733 Communication tactics (4%)
• 303 Electronic communications (1%)
• 220 Threatened to contact someone or share information improperly (1%)

The top five subissues were:

• 5956 Debt is not yours (28%)
• 4042 Notification didnt disclose it was an attempt to collect a debt (19%)
• 2634 Debt was result of identity theft (13%)
• 2160 Attempted to collect wrong amount (10%)
• 1276 Threatened or suggested your credit would be damaged (6%)

The top states complaints were filed from are:

• 4184 Complaints: TX
• 2415 Complaints: FL
• 1630 Complaints: GA
• 1486 Complaints: CA
• 862 Complaints: IL
• 826 Complaints: NY
• 779 Complaints: PA
• 714 Complaints: NC
• 690 Complaints: VA
• 590 Complaints: MI

The status of the month’s complaints are as follows:

• 9644 Closed with explanation (46%)
• 7165 In progress (34%)
• 3541 Closed with non-monetary relief (17%)
• 539 Untimely response (3%)
• 26 Closed with monetary relief (0%)

This includes 20275 (97%) timely responses to complaints, and 640 (3%) untimely responses.