Quick analysis: Down December & Year in Review

The final stats of 2023 are in and for the first time since June, they show the big three statutes (TCPA -4.3%, FDCPA -.3%, FCRA -14.1%) all down from the previous month. CFPB complaints ended the month up +9.4%.

It’s been another wild year of swings for all of the big three, with two of them (FDCPA -8.2%, FCRA -.9%) ending the year down while TCPA (+9.4%) staged somewhat of a roaring comeback after two years of drops. CFPB complaints ended the year up +2.1% over 2022.

Here are a couple of graphs that show the evolution of consumer complaints over the last four years.

This one is the same data as above, but presented differently.

And here is the CFPB year-over-year data.

In other news, putative class actions represented 6.6% of FDCPA, 57.1% of TCPA and 2.8% of FCRA lawsuits filed last month. About 40% of all plaintiffs who filed suit last month had filed at least once before. And finally, Delray Beach, FL attorney Jennifer Gomes Simil (out of Jibrael Hindi’s firm) gets her first crack at the top spot for representing the most consumers in December (19) while Atlanta attorney Matthew Thomas Berry seals his position as the most active consumer attorney of the year with 188 consumers represented in all of 2023.

Current Month: Previous Month: Previous
Year to Date: Year to
Date Comp:
Dec 01, 2023
Dec 31, 2023
Nov 01, 2023
Nov 30, 2023
Dec 01, 2022
Dec 31, 2022
Jan 01, 2023
Dec 31, 2023
Jan 01, 2022
Dec 31, 2022
CFPB  5954 5444 9.4% 4839 23.0% 68706 67324 2.1%
FDCPA  365 366 -0.3% 299 22.1% 4165 4535 -8.2%
FCRA  428 498 -14.1% 458 -6.6% 5587 5635 -0.9%
TCPA  112 117 -4.3% 96 16.7% 1683 1539 9.4%


Complaint Statistics:

5954 consumers filed CFPB complaints, and about 744 consumers filed lawsuits under consumer statutes from Dec 01, 2023 to Dec 31, 2023.

  • 5954 CFPB Complaints
  • 365 FDCPA, 24 Class Action (6.6%)
  • 112 TCPA, 64 Class Action (57.1%)
  • 428 FCRA, 12 Class Action (2.8%)

Litigation Summary (scroll down for CFPB data):

  • Of those cases, there were about 744 unique plaintiffs (including multiple plaintiffs in one suit).
  • Of those plaintiffs, about 300, or (40%), had sued under consumer statutes before.
  • Combined, those plaintiffs have filed about 2624 lawsuits since 2001
  • Actions were filed in 135 different US District Court branches.
  • About 507 different collection firms and creditors were sued.

The top courts where lawsuits were filed:

  • 53 Lawsuits: Georgia Northern District Court – Atlanta
  • 41 Lawsuits: Illinois Northern District Court – Chicago
  • 30 Lawsuits: Florida Middle District Court – Tampa
  • 28 Lawsuits: Pennsylvania Eastern District Court – Philadelphia
  • 24 Lawsuits: California Central District Court – Western Division – Los Angeles
  • 21 Lawsuits: Florida Southern District Court – Miami
  • 21 Lawsuits: Florida Middle District Court – Orlando
  • 21 Lawsuits: Indiana Southern District Court – Indianapolis
  • 20 Lawsuits: Texas Northern District Court – Dallas
  • 18 Lawsuits: Arizona District Court – Phoenix

The most active consumer attorneys were:

  • Representing 19 Consumers: JENNIFER GOMES SIMIL
  • Representing 16 Consumers: OCTAVIO GOMEZ
  • Representing 15 Consumers: MATTHEW THOMAS BERRY
  • Representing 14 Consumers: CRAIG B SANDERS
  • Representing 13 Consumers: JOEL SPENCER HALVORSEN
  • Representing 12 Consumers: ELLIOT ELO
  • Representing 11 Consumers: ALEXANDER JAMES ADDUCCI TAYLOR
  • Representing 10 Consumers: JONATHAN ALEXANDER HEEPS
  • Representing 9 Consumers: JIBRAEL S HINDI
  • Representing 9 Consumers: CHRISTOPHER NEIL ARMOR

Statistics Year to Date:
9966 total lawsuits for 2023, including:

  • 4165 FDCPA
  • 5587 FCRA
  • 1683 TCPA

Number of Unique Plaintiffs for 2023: 8657 (including multiple plaintiffs in one suit)

The most active consumer attorneys of the year:

  • Representing 188 Consumers: MATTHEW THOMAS BERRY
  • Representing 181 Consumers: OCTAVIO GOMEZ
  • Representing 148 Consumers: JOEL SPENCER HALVORSEN
  • Representing 131 Consumers: CHRISTOPHER NEIL ARMOR
  • Representing 124 Consumers: JOSEPH POWELL MCCLELLAND
  • Representing 124 Consumers: SHAWN SHAWN JAFFER
  • Representing 115 Consumers: DAVID J PHILIPPS
  • Representing 110 Consumers: NATHAN CHARLES VOLHEIM
  • Representing 101 Consumers: JOHN THOMAS STEINKAMP
  • Representing 99 Consumers: YITZCHAK ZELMAN

CFPB Complaint Statistics:

There were 5954 complaints filed against debt collectors from Dec 01, 2023 to Dec 31, 2023.

Total number of debt collectors complained about: 756

The types of debt behind the complaints were:

  • 1934 I do not know (32%)
  • 1452 Credit card debt (24%)
  • 697 Other debt (12%)
  • 459 Medical debt (8%)
  • 427 Rental debt (7%)
  • 416 Telecommunications debt (7%)
  • 305 Auto debt (5%)
  • 114 Payday loan debt (2%)
  • 58 Mortgage debt (1%)
  • 52 Federal student loan debt (1%)
  • 40 Private student loan debt (1%)

Here is a breakdown of complaints:

  • 2854 Attempts to collect debt not owed (48%)
  • 1616 Written notification about debt (27%)
  • 495 Took or threatened to take negative or legal action (8%)
  • 422 False statements or representation (7%)
  • 393 Communication tactics (7%)
  • 95 Electronic communications (2%)
  • 79 Threatened to contact someone or share information improperly (1%)

The top five subissues were:

  • 1378 Debt is not yours (23%)
  • 1339 Didnt receive enough information to verify debt (22%)
  • 978 Debt was result of identity theft (16%)
  • 405 Debt was paid (7%)
  • 335 Attempted to collect wrong amount (6%)

The top states complaints were filed from are:

  • 850 Complaints: CA
  • 702 Complaints: TX
  • 675 Complaints: FL
  • 449 Complaints: NY
  • 382 Complaints: GA
  • 222 Complaints: NC
  • 189 Complaints: NJ
  • 186 Complaints: IL
  • 172 Complaints: PA
  • 156 Complaints: VA

The status of the month’s complaints are as follows:

  • 3866 Closed with explanation (65%)
  • 1212 In progress (20%)
  • 775 Closed with non-monetary relief (13%)
  • 80 Untimely response (1%)
  • 21 Closed with monetary relief (0%)

This includes 5823 (98%) timely responses to complaints, and 131 (2%) untimely responses.

API Access

We offer two powerful APIs to businesses that communicate with consumers:

  • The primary Litigious Consumer Scrub uses a combination of name, geography (and optionally SSN) to identify consumers who have filed lawsuits in the past.
  • The Litigious Consumer Phone Scrub pulls every phone number from our proprietary database of litigants and runs your phones against ours.

These APIs allow you to check your data against our database on the fly. Clients love using this to handle risk management without missing a beat in their daily workflow.

Workers Comp Scrub

Workers Comp-inspired FDCPA lawsuits are growing aggressively, particularly in Florida. Only WebRecon can tell you who in your database may have a Florida Worker’s Comp case filed that could trigger litigation against you.

You can’t stop 100% of all lawsuits, but if you collect medical in Florida and you don’t have a process in place to show the court that you have a way to check every file against the Workers Comp database, then you have lost the case before it even begins.

Knock these suits out of the park with the Workers Comp Scrub.

Our Monthly Client Newsletter with The Litigant Hotsheet

Anyone can get our guest newsletter, but only clients get the version with the Litigant Hotsheet –  identifying the most active consumer Plaintiffs filing suit in jurisdictions around the country each month. Grab a coffee, shut your door and open your database to make sure you are doing all you can to stay safe.

Individual Vendor Consumer Complaint Search

Just like Vendor Monitoring, but without the monitoring. Search any business’s history of consumer complaints (Litigation, CFPB, BBB, State AG) with the click of a button! Great for on-the-fly gut checks of the companies you do business with.

Vendor Monitoring

Through vicarious liability, you can be held accountable for the bad behavior of your vendors. If they abuse consumers, for all intents and purposes, so do you. This is a big freakin’ deal!

But fear not, friend. WebRecon can track consumer litigation, CFPB, BBB and State AG Office complaints against the companies you do business with.

When a new complaint of any kind is filed against any of the companies you are monitoring, we’ll automatically push a report out to you with all of the publicly available details so you can react accordingly and if necessary, protect your interests.

The Litigious Consumer Phone Scrub

Would you knowingly dial a number attached to a consumer with a history of litigation? Of course not.

But thousands of companies do just that, every single day. If you’d like to know who they are, simply review the court dockets. They are the ones getting sued the most.

Sure, you can stop dialing consumers. But your marketing and operations teams might not be too excited about that plan.

Another idea? Identify the consumers most likely to sue you, based on previous litigation histories, and just don’t call them.

Identify high-risk phones quickly & easily, before you expose yourself to unnecessary risk.

Litigation Context Search

This is really cool.

Our primary search engine is really designed to search for parties to litigation. Need to know more about a consumer plaintiff? That’s easy. Defendant? Check. Lawyer? No problem.

But if you need to find all 1099C lawsuits filed in July 2020… not so much.

Which is why we developed the Context Search. We have pulled out and indexed the full text from over 140k consumer lawsuits and made them available to you in a search engine, with more than 1000 new lawsuits added each month. Use it to search the text of filed litigation so you can easily identify those hard-to-define trends and cases worth following.

Individual Search Engine

Instantly and easily search our proprietary database for any lawsuit participant – Plaintiff, Defendant or Attorney.

In the results, we’ll show you the full consumer litigation history of any participant, including the “docket data” (who, what, why, where, when) and – in many cases – we can even provide a copy of their actual filed lawsuits.

You can also search by phone, date range, federal/state, class action, court, statute, etc. We offer a ton of flexibility to get you the exact search result you are looking for.

The Litigant Alert Ongoing Monitoring Process

Just like our one-time batch process, but without the whole “one time” thing.

When one of your consumers files new litigation against anyone in the future, you should be the first to know. Our monitoring service can make that happen.

WebRecon can monitor your entire database (or any segment of it) for future instances of consumer litigation filed by the very consumers you are working with, right now!

It is simple to add new consumers to the watchlist, remove inactive accounts, download full reports, etc.

Best of all, we only charge you for the volume of your monitoring database – not the frequency of the searches. Search daily, weekly, every Tuesday and Friday, the 15th of each month, whatever – it is totally up to you! You won’t pay a penny more.

The Litigant Alert One-Time Batch Process

This is our flagship service. Find out why hundreds of companies won’t contact any consumers before running them through WebRecon’s Litigant Alert.

This process identifies consumers with a history of litigation quickly & easily. If they have ever filed lawsuits under FDCPA, TCPA, FCRA or similar statutes, you’ll find out here. 

WebRecon’s proprietary database is simply the most comprehensive collection of dangerous consumer litigation data in existence. 

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