WebRecon Dec 2024 Stats

Quick analysis: 

Complaint Statistics:

16587 consumers filed CFPB complaints, and about 857 consumers filed lawsuits under consumer statutes from Dec 01, 2024 to Dec 31, 2024.

• 16587 CFPB Complaints
• 289 FDCPA, 21 Class Action (7.3%)
• 191 TCPA, 163 Class Action (85.3%)
• 542 FCRA, 48 Class Action (8.9%)

Litigation Summary (scroll down for CFPB data):

• Of those cases, there were about 857 unique plaintiffs (including multiple plaintiffs in one suit).
• Of those plaintiffs, about 359, or (42%), had sued under consumer statutes before.
• Combined, those plaintiffs have filed about 3785 lawsuits since 2001
• Actions were filed in 148 different US District Court branches.
• About 572 different collection firms and creditors were sued.

The top courts where lawsuits were filed:

• 43 Lawsuits: California Central District Court – Western Division – Los Angeles
• 43 Lawsuits: Georgia Northern District Court – Atlanta
• 35 Lawsuits: Florida Middle District Court – Tampa
• 32 Lawsuits: New York Eastern District Court – Brooklyn
• 31 Lawsuits: Illinois Northern District Court – Chicago
• 28 Lawsuits: Nevada District Court – Las Vegas
• 28 Lawsuits: Pennsylvania Eastern District Court – Philadelphia
• 24 Lawsuits: Florida Southern District Court – Miami
• 23 Lawsuits: Florida Southern District Court – Fort Lauderdale
• 22 Lawsuits: California Central District Court – Southern Division – Santa Ana

The most active consumer attorneys were:

• Representing 46 Consumers: MARK ANDREW DICELLO
• Representing 35 Consumers: GERALD DONALD LANE
• Representing 29 Consumers: ZANE CHARLES HEDAYA
• Representing 27 Consumers: OCTAVIO GOMEZ
• Representing 26 Consumers: FAARIS KAMAL UDDIN
• Representing 18 Consumers: GERALD D LANE
• Representing 17 Consumers: MICHAEL FREDERICK CARDOZA
• Representing 14 Consumers: GERARDO AVALOS
• Representing 14 Consumers: GEORGE HAINES
• Representing 13 Consumers: OMAR F DARWICH

Statistics Year to Date:
10352 total lawsuits for 2024, including:

• 4207 FDCPA
• 6092 FCRA
• 2788 TCPA

Number of Unique Plaintiffs for 2024: 10289 (including multiple plaintiffs in one suit)

The most active consumer attorneys of the year:

• Representing 942 Consumers: JAMES S WERTHEIM
• Representing 942 Consumers: THOMAS WILLIAM ALVORD
• Representing 941 Consumers: MITCHELL D WEST
• Representing 941 Consumers: REBECCA EVANS
• Representing 941 Consumers: CRYSTAL L COOKE
• Representing 286 Consumers: OCTAVIO GOMEZ
• Representing 132 Consumers: MATTHEW THOMAS BERRY
• Representing 128 Consumers: DAVID J PHILIPPS
• Representing 128 Consumers: YITZCHAK ZELMAN
• Representing 127 Consumers: ZAREH JACK KOUSIAN

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CFPB Complaint Statistics:

There were 16587 complaints filed against debt collectors from Dec 01, 2024 to Dec 31, 2024.

Total number of debt collectors complained about: 960

The types of debt behind the complaints were:

• 8770 I do not know (53%)
• 2502 Other debt (15%)
• 2495 Credit card debt (15%)
• 748 Telecommunications debt (5%)
• 648 Rental debt (4%)
• 602 Medical debt (4%)
• 513 Auto debt (3%)
• 159 Payday loan debt (1%)
• 51 Mortgage debt (0%)
• 51 Federal student loan debt (0%)
• 48 Private student loan debt (0%)

Here is a breakdown of complaints:

• 7060 Attempts to collect debt not owed (43%)
• 3709 Written notification about debt (22%)
• 3187 False statements or representation (19%)
• 1558 Took or threatened to take negative or legal action (9%)
• 652 Communication tactics (4%)
• 265 Electronic communications (2%)
• 156 Threatened to contact someone or share information improperly (1%)

The top five subissues were:

• 4154 Debt is not yours (25%)
• 3037 Attempted to collect wrong amount (18%)
• 2090 Debt was result of identity theft (13%)
• 1865 Notification didnt disclose it was an attempt to collect a debt (11%)
• 1130 Threatened or suggested your credit would be damaged (7%)

The top states complaints were filed from are:

• 2744 Complaints: TX
• 1902 Complaints: FL
• 1465 Complaints: GA
• 1191 Complaints: CA
• 653 Complaints: NY
• 644 Complaints: IL
• 621 Complaints: PA
• 533 Complaints: MI
• 505 Complaints: NC
• 489 Complaints: SC

The status of the month’s complaints are as follows:

• 10847 Closed with explanation (65%)
• 4101 Closed with non-monetary relief (25%)
• 1527 In progress (9%)
• 75 Untimely response (0%)
• 37 Closed with monetary relief (0%)

This includes 16372 (99%) timely responses to complaints, and 215 (1%) untimely responses.