WebRecon Jan 2025 Stats

Quick analysis: 

Complaint Statistics:

22347 consumers filed CFPB complaints, and about 939 consumers filed lawsuits under consumer statutes from Jan 01, 2025 to Jan 31, 2025.

• 22347 CFPB Complaints
• 311 FDCPA, 12 Class Action (3.9%)
• 207 TCPA, 172 Class Action (83.1%)
• 564 FCRA, 11 Class Action (2.0%)

Litigation Summary (scroll down for CFPB data):

• Of those cases, there were about 939 unique plaintiffs (including multiple plaintiffs in one suit).
• Of those plaintiffs, about 393, or (42%), had sued under consumer statutes before.
• Combined, those plaintiffs have filed about 7409 lawsuits since 2001
• Actions were filed in 147 different US District Court branches.
• About 633 different collection firms and creditors were sued.

The top courts where lawsuits were filed:

• 58 Lawsuits: Georgia Northern District Court – Atlanta
• 57 Lawsuits: California Central District Court – Western Division – Los Angeles
• 51 Lawsuits: Florida Middle District Court – Tampa
• 44 Lawsuits: Illinois Northern District Court – Chicago
• 30 Lawsuits: Indiana Southern District Court – Indianapolis
• 29 Lawsuits: California Central District Court – Eastern Division – Riverside
• 26 Lawsuits: Florida Southern District Court – Miami
• 26 Lawsuits: Texas Southern District Court – Houston
• 25 Lawsuits: Nevada District Court – Las Vegas
• 25 Lawsuits: New York Eastern District Court – Brooklyn

The most active consumer attorneys were:

• Representing 40 Consumers: GERALD DONALD LANE
• Representing 24 Consumers: FAARIS KAMAL UDDIN
• Representing 22 Consumers: ZANE CHARLES HEDAYA
• Representing 19 Consumers: ANTHONY PARONICH
• Representing 18 Consumers: OCTAVIO GOMEZ
• Representing 16 Consumers: GERALD D LANE
• Representing 14 Consumers: GERARDO AVALOS
• Representing 14 Consumers: GEORGE HAINES
• Representing 13 Consumers: DAVID W HEMMINGER
• Representing 12 Consumers: JONATHAN ALEXANDER HEEPS

Statistics Year to Date:
982 total lawsuits for 2025, including:

• 311 FDCPA
• 564 FCRA
• 207 TCPA

Number of Unique Plaintiffs for 2025: 939 (including multiple plaintiffs in one suit)

The most active consumer attorneys of the year:

• Representing 40 Consumers: GERALD DONALD LANE
• Representing 24 Consumers: FAARIS KAMAL UDDIN
• Representing 22 Consumers: ZANE CHARLES HEDAYA
• Representing 19 Consumers: ANTHONY PARONICH
• Representing 18 Consumers: OCTAVIO GOMEZ
• Representing 16 Consumers: GERALD D LANE
• Representing 14 Consumers: GERARDO AVALOS
• Representing 14 Consumers: GEORGE HAINES
• Representing 13 Consumers: DAVID W HEMMINGER
• Representing 12 Consumers: JONATHAN ALEXANDER HEEPS

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CFPB Complaint Statistics:

There were 22347 complaints filed against debt collectors from Jan 01, 2025 to Jan 31, 2025.

Total number of debt collectors complained about: 1037

The types of debt behind the complaints were:

• 11296 I do not know (51%)
• 3693 Credit card debt (17%)
• 3234 Other debt (14%)
• 1056 Rental debt (5%)
• 1019 Telecommunications debt (5%)
• 881 Medical debt (4%)
• 715 Auto debt (3%)
• 252 Payday loan debt (1%)
• 78 Private student loan debt (0%)
• 62 Mortgage debt (0%)
• 61 Federal student loan debt (0%)

Here is a breakdown of complaints:

• 9797 Attempts to collect debt not owed (44%)
• 5130 Written notification about debt (23%)
• 3626 False statements or representation (16%)
• 2245 Took or threatened to take negative or legal action (10%)
• 932 Communication tactics (4%)
• 381 Electronic communications (2%)
• 236 Threatened to contact someone or share information improperly (1%)

The top five subissues were:

• 5675 Debt is not yours (25%)
• 3407 Attempted to collect wrong amount (15%)
• 3020 Debt was result of identity theft (14%)
• 2478 Notification didnt disclose it was an attempt to collect a debt (11%)
• 1682 Didnt receive enough information to verify debt (8%)

The top states complaints were filed from are:

• 4028 Complaints: TX
• 2486 Complaints: FL
• 2000 Complaints: GA
• 1566 Complaints: CA
• 968 Complaints: NY
• 906 Complaints: IL
• 827 Complaints: PA
• 777 Complaints: NC
• 646 Complaints: OH
• 609 Complaints: MI

The status of the month’s complaints are as follows:

• 10896 Closed with explanation (49%)
• 8204 In progress (37%)
• 3100 Closed with non-monetary relief (14%)
• 112 Untimely response (1%)
• 35 Closed with monetary relief (0%)

This includes 22090 (99%) timely responses to complaints, and 257 (1%) untimely responses.