Quick analysis: After a slowdown in April, everything jumped up in May. How high? FDCPA was up +14.1%, FCRA was up +20% and TCPA was up a whopping 98.2%. YTD cases are still down in two out of three of those, with FDCPA down -28.5% and FCRA down -8.5% over 2022, while TCPA’s big month propelled it to a YTD gain of +17.6%.

Meanwhile, CFPB ticked down -.7% over the previous month and are down -15.4% for the year so far.

In other news, putative class actions represented 7.3% of FDCPA, 29.5% of TCPA and 1.4% of FCRA lawsuits filed last month. About 38% of all plaintiffs who filed suit last month had filed at least once before. And finally, Idaho attorneys Marta May Horton & Rafael Antonio Icaza and Utah attorney Rebecca Evans share credit for the most consumers represented in May (51) thanks to one big suit they represented together while Atlanta attorney Matthew Thomas Berry has represented the most consumers YTD (87) so far in 2023.

Current Month: Previous Month: Previous
Year to Date: Year to
Date Comp:
May 01, 2023
May 31, 2023
Apr 01, 2023
Apr 30, 2023
May 01, 2022
May 31, 2022
Jan 01, 2023
May 31, 2023
Jan 01, 2022
May 31, 2022
CFPB  5521 5558 -0.7% 5864 -5.8% 28864 34105 -15.4%
FDCPA  331 290 14.1% 414 -20.0% 1621 2267 -28.5%
FCRA  504 420 20.0% 471 7.0% 2229 2436 -8.5%
TCPA  224 113 98.2% 125 79.2% 708 602 17.6%


Complaint Statistics:

5521 consumers filed CFPB complaints, and about 939 consumers filed lawsuits under consumer statutes from May 01, 2023 to May 31, 2023.

  • 5521 CFPB Complaints
  • 331 FDCPA, 24 Class Action (7.3%)
  • 224 TCPA, 66 Class Action (29.5%)
  • 504 FCRA, 7 Class Action (1.4%)

Litigation Summary (scroll down for CFPB data):

  • Of those cases, there were about 939 unique plaintiffs (including multiple plaintiffs in one suit).
  • Of those plaintiffs, about 360, or (38%), had sued under consumer statutes before.
  • Combined, those plaintiffs have filed about 3017 lawsuits since 2001
  • Actions were filed in 156 different US District Court branches.
  • About 669 different collection firms and creditors were sued.

The top courts where lawsuits were filed:

  • 60 Lawsuits: Georgia Northern District Court – Atlanta
  • 44 Lawsuits: Illinois Northern District Court – Chicago
  • 40 Lawsuits: California Central District Court – Western Division – Los Angeles
  • 33 Lawsuits: Florida Middle District Court – Tampa
  • 25 Lawsuits: California Southern District Court – San Diego
  • 21 Lawsuits: Florida Southern District Court – Fort Lauderdale
  • 21 Lawsuits: Texas Northern District Court – Dallas
  • 20 Lawsuits: California Central District Court – Southern Division – Santa Ana
  • 19 Lawsuits: Pennsylvania Eastern District Court – Philadelphia
  • 18 Lawsuits: Texas Western District Court – El Paso

The most active consumer attorneys were:

  • Representing 51 Consumers: MARTA MAY HORTON
  • Representing 51 Consumers: REBECCA EVANS
  • Representing 51 Consumers: RAFAEL ANTONIO ICAZA
  • Representing 49 Consumers: BENNETT HARTZ
  • Representing 49 Consumers: ERIN BRIDGET LEAHY
  • Representing 49 Consumers: GREGORY A MYSZKOWSKI
  • Representing 49 Consumers: LINDSAY S DAWSON
  • Representing 49 Consumers: CHRISTOPHER JJ LEONG
  • Representing 49 Consumers: MICHAELA J HOHWIELER
  • Representing 49 Consumers: KRISTIN SIMONS

Statistics Year to Date:
4022 total lawsuits for 2023, including:

  • 1621 FDCPA
  • 2229 FCRA
  • 708 TCPA

Number of Unique Plaintiffs for 2023: 3695 (including multiple plaintiffs in one suit)

The most active consumer attorneys of the year:

  • Representing 87 Consumers: MATTHEW THOMAS BERRY
  • Representing 59 Consumers: CHRISTOPHER NEIL ARMOR
  • Representing 54 Consumers: DAVID J PHILIPPS
  • Representing 54 Consumers: JOSEPH POWELL MCCLELLAND
  • Representing 52 Consumers: ALLEN EDGAR ROBERTSON
  • Representing 51 Consumers: REBECCA EVANS
  • Representing 51 Consumers: RAFAEL ANTONIO ICAZA
  • Representing 51 Consumers: MARTA MAY HORTON
  • Representing 49 Consumers: ELIN ALM
  • Representing 49 Consumers: MINA SHAHIN

CFPB Complaint Statistics:

There were 5521 complaints filed against debt collectors from May 01, 2023 to May 31, 2023.

Total number of debt collectors complained about: 774

The types of debt behind the complaints were:

  • 1725 Other debt (31%)
  • 1469 I do not know (27%)
  • 1243 Credit card debt (23%)
  • 571 Medical debt (10%)
  • 258 Auto debt (5%)
  • 115 Payday loan debt (2%)
  • 89 Mortgage debt (2%)
  • 29 Private student loan debt (1%)
  • 22 Federal student loan debt (0%)

Here is a breakdown of complaints:

  • 2972 Attempts to collect debt not owed (54%)
  • 963 Written notification about debt (17%)
  • 577 Took or threatened to take negative or legal action (10%)
  • 574 False statements or representation (10%)
  • 327 Communication tactics (6%)
  • 108 Threatened to contact someone or share information improperly (2%)

The top five subissues were:

  • 1493 Debt is not yours (27%)
  • 982 Debt was result of identity theft (18%)
  • 637 Didnt receive enough information to verify debt (12%)
  • 410 Debt was paid (7%)
  • 379 Attempted to collect wrong amount (7%)

The top states complaints were filed from are:

  • 660 Complaints: TX
  • 630 Complaints: FL
  • 534 Complaints: CA
  • 381 Complaints: GA
  • 290 Complaints: NY
  • 227 Complaints: IL
  • 217 Complaints: PA
  • 184 Complaints: NC
  • 176 Complaints: NJ
  • 170 Complaints: OH

The status of the month’s complaints are as follows:

  • 4081 Closed with explanation (74%)
  • 915 In progress (17%)
  • 467 Closed with non-monetary relief (8%)
  • 45 Untimely response (1%)
  • 13 Closed with monetary relief (0%)

This includes 5418 (98%) timely responses to complaints, and 103 (2%) untimely responses.

API Access

We offer two powerful APIs to businesses that communicate with consumers:

  • The primary Litigious Consumer Scrub uses a combination of name, geography (and optionally SSN) to identify consumers who have filed lawsuits in the past.
  • The Litigious Consumer Phone Scrub pulls every phone number from our proprietary database of litigants and runs your phones against ours.

These APIs allow you to check your data against our database on the fly. Clients love using this to handle risk management without missing a beat in their daily workflow.

Workers Comp Scrub

Workers Comp-inspired FDCPA lawsuits are growing aggressively, particularly in Florida. Only WebRecon can tell you who in your database may have a Florida Worker’s Comp case filed that could trigger litigation against you.

You can’t stop 100% of all lawsuits, but if you collect medical in Florida and you don’t have a process in place to show the court that you have a way to check every file against the Workers Comp database, then you have lost the case before it even begins.

Knock these suits out of the park with the Workers Comp Scrub.

Our Monthly Client Newsletter with The Litigant Hotsheet

Anyone can get our guest newsletter, but only clients get the version with the Litigant Hotsheet –  identifying the most active consumer Plaintiffs filing suit in jurisdictions around the country each month. Grab a coffee, shut your door and open your database to make sure you are doing all you can to stay safe.

Individual Vendor Consumer Complaint Search

Just like Vendor Monitoring, but without the monitoring. Search any business’s history of consumer complaints (Litigation, CFPB, BBB, State AG) with the click of a button! Great for on-the-fly gut checks of the companies you do business with.

Vendor Monitoring

Through vicarious liability, you can be held accountable for the bad behavior of your vendors. If they abuse consumers, for all intents and purposes, so do you. This is a big freakin’ deal!

But fear not, friend. WebRecon can track consumer litigation, CFPB, BBB and State AG Office complaints against the companies you do business with.

When a new complaint of any kind is filed against any of the companies you are monitoring, we’ll automatically push a report out to you with all of the publicly available details so you can react accordingly and if necessary, protect your interests.

The Litigious Consumer Phone Scrub

Would you knowingly dial a number attached to a consumer with a history of litigation? Of course not.

But thousands of companies do just that, every single day. If you’d like to know who they are, simply review the court dockets. They are the ones getting sued the most.

Sure, you can stop dialing consumers. But your marketing and operations teams might not be too excited about that plan.

Another idea? Identify the consumers most likely to sue you, based on previous litigation histories, and just don’t call them.

Identify high-risk phones quickly & easily, before you expose yourself to unnecessary risk.

Litigation Context Search

This is really cool.

Our primary search engine is really designed to search for parties to litigation. Need to know more about a consumer plaintiff? That’s easy. Defendant? Check. Lawyer? No problem.

But if you need to find all 1099C lawsuits filed in July 2020… not so much.

Which is why we developed the Context Search. We have pulled out and indexed the full text from over 140k consumer lawsuits and made them available to you in a search engine, with more than 1000 new lawsuits added each month. Use it to search the text of filed litigation so you can easily identify those hard-to-define trends and cases worth following.

Individual Search Engine

Instantly and easily search our proprietary database for any lawsuit participant – Plaintiff, Defendant or Attorney.

In the results, we’ll show you the full consumer litigation history of any participant, including the “docket data” (who, what, why, where, when) and – in many cases – we can even provide a copy of their actual filed lawsuits.

You can also search by phone, date range, federal/state, class action, court, statute, etc. We offer a ton of flexibility to get you the exact search result you are looking for.

The Litigant Alert Ongoing Monitoring Process

Just like our one-time batch process, but without the whole “one time” thing.

When one of your consumers files new litigation against anyone in the future, you should be the first to know. Our monitoring service can make that happen.

WebRecon can monitor your entire database (or any segment of it) for future instances of consumer litigation filed by the very consumers you are working with, right now!

It is simple to add new consumers to the watchlist, remove inactive accounts, download full reports, etc.

Best of all, we only charge you for the volume of your monitoring database – not the frequency of the searches. Search daily, weekly, every Tuesday and Friday, the 15th of each month, whatever – it is totally up to you! You won’t pay a penny more.

The Litigant Alert One-Time Batch Process

This is our flagship service. Find out why hundreds of companies won’t contact any consumers before running them through WebRecon’s Litigant Alert.

This process identifies consumers with a history of litigation quickly & easily. If they have ever filed lawsuits under FDCPA, TCPA, FCRA or similar statutes, you’ll find out here. 

WebRecon’s proprietary database is simply the most comprehensive collection of dangerous consumer litigation data in existence. 

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