Quick analysis: Summer slump…

Everything was down in June. FDCPA, FCRA and TCPA (-2.4%, -26.6% and -20.9%, respectively) and CFPB complaints (-11.4%) all plummeted from what had been a strong May for all categories (except CFPB complaints, which were down a hair from April, -.8%).

Year-to-date, FCRA is the only statute that is up for the year, +9.6% over this time in 2017. CFPB complaints are up as well, +16.4% over 2017. FDCPA and TCPA are both down, -9.8% and 19.4%, respectively.

After several years of aggressive growth, TCPA just has not been able to sustain its numbers this year, a fact that should bring some (albeit minor) relief to the long-beleaguered collection and marketing verticals that have been targeted by relentless class actions invoking that statute.

In other news, putative class actions were mixed last month with 26% of FDCPA, 21.2% of TCPA and 5.3% of FCRA lawsuits filed that way.

About 30% of all plaintiffs who filed suit last month had filed at least once before.

And finally, Chicago attorney Nathan C. Volheim won the month by representing a total of 40 consumers. New York attorney Craig B. Sanders has represented 305 consumers so far in 2018, making him the most active consumer attorney YTD.

Note: We have temporarily removed BBB complaints from the grid, as we are experiencing some difficulties with their site. We should have everything updated and back in place by next month.

Current Month: Previous Month: Previous
Year to Date: Year to
Date Comp:
Jun 01, 2018
Jun 30, 2018
May 01, 2018
May 31, 2018
Jun 01, 2017
Jun 30, 2017
Jan 01, 2018
Jun 30, 2018
Jan 01, 2017
Jun 30, 2017
CFPB  4240 4788 -11.4% 3755 12.9% 28647 24609 16.4%
FDCPA  778 797 -2.4% 894 -13.0% 4742 5255 -9.8%
FCRA  375 511 -26.6% 386 -2.8% 2323 2119 9.6%
TCPA  326 412 -20.9% 450 -27.6% 2025 2512 -19.4%


Complaint Statistics:

457 consumers filed BBB complaints, 4240 consumers filed CFPB complaints, and about 1311 consumers filed lawsuits under consumer statutes from Jun 01, 2018 to Jun 30, 2018.

  • 457 BBB Complaints
  • 4240 CFPB Complaints
  • 778 FDCPA, 202 Class Action (26.0%)
  • 326 TCPA, 69 Class Action (21.2%)
  • 375 FCRA, 20 Class Action (5.3%)

Litigation Summary (scroll down for BBB and CFPB data):

  • Of those cases, there were about 1311 unique plaintiffs (including multiple plaintiffs in one suit).
  • Of those plaintiffs, about 399, or (30%), had sued under consumer statutes before.
  • Combined, those plaintiffs have filed about 5670 lawsuits since 2001
  • Actions were filed in 179 different US District Court branches.
  • About 784 different collection firms and creditors were sued.

The top courts where lawsuits were filed:

  • 85 Lawsuits: Illinois Northern District Court – Chicago
  • 63 Lawsuits: New York Eastern District Court – Brooklyn
  • 57 Lawsuits: Georgia Northern District Court – Atlanta
  • 50 Lawsuits: Florida Middle District Court – Tampa
  • 36 Lawsuits: California Central District Court – Western Division – Los Angeles
  • 35 Lawsuits: Nevada District Court – Las Vegas
  • 31 Lawsuits: California Eastern District Court – Sacramento
  • 30 Lawsuits: Pennsylvania Eastern District Court – Philadelphia
  • 30 Lawsuits: Florida Southern District Court – Miami
  • 29 Lawsuits: New York Eastern District Court – Central Islip

The most active consumer attorneys were:

  • Representing 40 Consumers: NATHAN CHARLES VOLHEIM
  • Representing 38 Consumers: TAXIARCHIS HATZIDIMITRIADIS
  • Representing 33 Consumers: DAVID SCOTT KLAIN
  • Representing 24 Consumers: DANIEL A LOURO
  • Representing 21 Consumers: OMAR TAYSEER SULAIMAN
  • Representing 21 Consumers: DAVID H KRIEGER
  • Representing 21 Consumers: GEOFFREY BERNARD MCCARRELL
  • Representing 20 Consumers: ANTRANIG N GARIBIAN
  • Representing 19 Consumers: DAVID W HEMMINGER
  • Representing 18 Consumers: TODD M FRIEDMAN

Statistics Year to Date:
7347 total lawsuits for 2018, including:

  • 4742 FDCPA
  • 2323 FCRA
  • 2025 TCPA

Number of Unique Plaintiffs for 2018: 7417 (including multiple plaintiffs in one suit)

The most active consumer attorneys of the year:

  • Representing 305 Consumers: CRAIG B SANDERS
  • Representing 223 Consumers: NATHAN CHARLES VOLHEIM
  • Representing 212 Consumers: MOHAMMED OMAR BADWAN
  • Representing 207 Consumers: TAXIARCHIS HATZIDIMITRIADIS
  • Representing 187 Consumers: AHMAD TAYSEER SULAIMAN
  • Representing 153 Consumers: ELLIOT GALE
  • Representing 149 Consumers: JEFFREY N WILENS
  • Representing 131 Consumers: THOMAS J CONNICK
  • Representing 128 Consumers: DAVID H KRIEGER
  • Representing 118 Consumers: CELETHA CHATMAN

CFPB Complaint Statistics:

There were 4240 complaints filed against debt collectors from Jun 01, 2018 to Jun 30, 2018.

Total number of debt collectors complained about: 808

The types of debt behind the complaints were:

  • 1262 Other debt (30%)
  • 964 I do not know (23%)
  • 909 Credit card debt (21%)
  • 632 Medical debt (15%)
  • 128 Auto debt (3%)
  • 127 Payday loan debt (3%)
  • 87 Mortgage debt (2%)
  • 77 Private student loan debt (2%)
  • 54 Federal student loan debt (1%)

Here is a breakdown of complaints:

  • 1951 Attempts to collect debt not owed (46%)
  • 1007 Written notification about debt (24%)
  • 474 Communication tactics (11%)
  • 368 Took or threatened to take negative or legal action (9%)
  • 312 False statements or representation (7%)
  • 128 Threatened to contact someone or share information improperly (3%)

The top five subissues were:

  • 1018 Debt is not yours (24%)
  • 794 Didnt receive enough information to verify debt (19%)
  • 482 Debt was result of identity theft (11%)
  • 386 Debt was paid (9%)
  • 276 Frequent or repeated calls (7%)

The top states complaints were filed from are:

  • 628 Complaints: TX
  • 477 Complaints: CA
  • 385 Complaints: FL
  • 257 Complaints: GA
  • 250 Complaints: NY
  • 154 Complaints: NJ
  • 145 Complaints: NC
  • 138 Complaints: IL
  • 137 Complaints:
  • 106 Complaints: PA

The status of the month’s complaints are as follows:

  • 3165 Closed with explanation (75%)
  • 520 Closed with non-monetary relief (12%)
  • 357 In progress (8%)
  • 177 Untimely response (4%)
  • 21 Closed with monetary relief (0%)

This includes 4002 (94%) timely responses to complaints, and 238 (6%) untimely responses.

API Access

We offer two powerful APIs to businesses that communicate with consumers:

  • The primary Litigious Consumer Scrub uses a combination of name, geography (and optionally SSN) to identify consumers who have filed lawsuits in the past.
  • The Litigious Consumer Phone Scrub pulls every phone number from our proprietary database of litigants and runs your phones against ours.

These APIs allow you to check your data against our database on the fly. Clients love using this to handle risk management without missing a beat in their daily workflow.

Workers Comp Scrub

Workers Comp-inspired FDCPA lawsuits are growing aggressively, particularly in Florida. Only WebRecon can tell you who in your database may have a Florida Worker’s Comp case filed that could trigger litigation against you.

You can’t stop 100% of all lawsuits, but if you collect medical in Florida and you don’t have a process in place to show the court that you have a way to check every file against the Workers Comp database, then you have lost the case before it even begins.

Knock these suits out of the park with the Workers Comp Scrub.

Our Monthly Client Newsletter with The Litigant Hotsheet

Anyone can get our guest newsletter, but only clients get the version with the Litigant Hotsheet –  identifying the most active consumer Plaintiffs filing suit in jurisdictions around the country each month. Grab a coffee, shut your door and open your database to make sure you are doing all you can to stay safe.

Individual Vendor Consumer Complaint Search

Just like Vendor Monitoring, but without the monitoring. Search any business’s history of consumer complaints (Litigation, CFPB, BBB, State AG) with the click of a button! Great for on-the-fly gut checks of the companies you do business with.

Vendor Monitoring

Through vicarious liability, you can be held accountable for the bad behavior of your vendors. If they abuse consumers, for all intents and purposes, so do you. This is a big freakin’ deal!

But fear not, friend. WebRecon can track consumer litigation, CFPB, BBB and State AG Office complaints against the companies you do business with.

When a new complaint of any kind is filed against any of the companies you are monitoring, we’ll automatically push a report out to you with all of the publicly available details so you can react accordingly and if necessary, protect your interests.

The Litigious Consumer Phone Scrub

Would you knowingly dial a number attached to a consumer with a history of litigation? Of course not.

But thousands of companies do just that, every single day. If you’d like to know who they are, simply review the court dockets. They are the ones getting sued the most.

Sure, you can stop dialing consumers. But your marketing and operations teams might not be too excited about that plan.

Another idea? Identify the consumers most likely to sue you, based on previous litigation histories, and just don’t call them.

Identify high-risk phones quickly & easily, before you expose yourself to unnecessary risk.

Litigation Context Search

This is really cool.

Our primary search engine is really designed to search for parties to litigation. Need to know more about a consumer plaintiff? That’s easy. Defendant? Check. Lawyer? No problem.

But if you need to find all 1099C lawsuits filed in July 2020… not so much.

Which is why we developed the Context Search. We have pulled out and indexed the full text from over 140k consumer lawsuits and made them available to you in a search engine, with more than 1000 new lawsuits added each month. Use it to search the text of filed litigation so you can easily identify those hard-to-define trends and cases worth following.

Individual Search Engine

Instantly and easily search our proprietary database for any lawsuit participant – Plaintiff, Defendant or Attorney.

In the results, we’ll show you the full consumer litigation history of any participant, including the “docket data” (who, what, why, where, when) and – in many cases – we can even provide a copy of their actual filed lawsuits.

You can also search by phone, date range, federal/state, class action, court, statute, etc. We offer a ton of flexibility to get you the exact search result you are looking for.

The Litigant Alert Ongoing Monitoring Process

Just like our one-time batch process, but without the whole “one time” thing.

When one of your consumers files new litigation against anyone in the future, you should be the first to know. Our monitoring service can make that happen.

WebRecon can monitor your entire database (or any segment of it) for future instances of consumer litigation filed by the very consumers you are working with, right now!

It is simple to add new consumers to the watchlist, remove inactive accounts, download full reports, etc.

Best of all, we only charge you for the volume of your monitoring database – not the frequency of the searches. Search daily, weekly, every Tuesday and Friday, the 15th of each month, whatever – it is totally up to you! You won’t pay a penny more.

The Litigant Alert One-Time Batch Process

This is our flagship service. Find out why hundreds of companies won’t contact any consumers before running them through WebRecon’s Litigant Alert.

This process identifies consumers with a history of litigation quickly & easily. If they have ever filed lawsuits under FDCPA, TCPA, FCRA or similar statutes, you’ll find out here. 

WebRecon’s proprietary database is simply the most comprehensive collection of dangerous consumer litigation data in existence. 

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