September 26, 2023

Webrecon Aug 2023 stats

Jack Gordon
Jack Gordon
Chief Executive Officer
Quick analysis:
The Roller Coaster

Litigation Analysis

The Roller Coaster Continues

After a down June and a mixed July, lawsuits and complaints were up across the board again in August. FDCPA complaints (+15%) led the pack with FCRA (+6.5%) and TCPA (+5.3%) following. In spite of all the month-over-month increases, only TCPA (+13.2%) remains up YTD, with FDCPA (-21.4%) and FCRA (-5.8%) having some ground to recover if they are going to break even with (or surpass) 2022.

CFPB complaints against creditors and debt collectors were also up for the month (+4.1%) and down for the year (-5.3%).

In other news, putative class actions represented 8.8% of FDCPA, 58.2% of TCPA and 3.5% of FCRA lawsuits filed last month. About 38% of all plaintiffs who filed suit last month had filed at least once before. And finally, Tampa-area attorney Octavio Gomez represented the most consumers in August (23) while Atlanta attorney Matthew Thomas Berry has represented the most consumers YTD (126) so far in 2023.

Complaint Statistics:

5692 consumers filed CFPB complaints, and about 871 consumers filed lawsuits under consumer statutes from Aug 01, 2023 to Aug 31, 2023.

  • 5692 CFPB Complaints
  • 376 FDCPA, 33 Class Action (8.8%)
  • 158 TCPA, 92 Class Action (58.2%)
  • 492 FCRA, 17 Class Action (3.5%)
Litigation Summary (scroll down for CFPB data):
  • Of those cases, there were about 871 unique plaintiffs (including multiple plaintiffs in one suit).
  • Of those plaintiffs, about 329, or (38%), had sued under consumer statutes before.
  • Combined, those plaintiffs have filed about 9306 lawsuits since 2001
  • Actions were filed in 152 different US District Court branches.
  • About 569 different collection firms and creditors were sued.
The top courts where lawsuits were filed:
  • 63 Lawsuits: Georgia Northern District Court – Atlanta
  • 44 Lawsuits: Illinois Northern District Court – Chicago
  • 39 Lawsuits: California Central District Court – Western Division – Los Angeles
  • 34 Lawsuits: Florida Middle District Court – Tampa
  • 26 Lawsuits: Texas Northern District Court – Dallas
  • 24 Lawsuits: Minnesota District Court – Dmn
  • 23 Lawsuits: California Central District Court – Southern Division – Santa Ana
  • 23 Lawsuits: Indiana Southern District Court – Indianapolis
  • 21 Lawsuits: California Southern District Court – San Diego
  • 20 Lawsuits: Pennsylvania Eastern District Court – Philadelphia
The most active consumer attorneys were:
  • Representing 23 Consumers: OCTAVIO GOMEZ
  • Representing 17 Consumers: TODD M FRIEDMAN
  • Representing 17 Consumers: JOEL SPENCER HALVORSEN
  • Representing 14 Consumers: MATTHEW THOMAS BERRY
  • Representing 14 Consumers: DAVID J PHILIPPS
  • Representing 13 Consumers: MATTHEW P FORSBERG
  • Representing 13 Consumers: JOSEPH POWELL MCCLELLAND
  • Representing 13 Consumers: JONATHAN ALEXANDER HEEPS
  • Representing 13 Consumers: JOHN THOMAS STEINKAMP
  • Representing 11 Consumers: CHRISTOPHER NEIL ARMOR
Statistics Year to Date:
6600 total lawsuits for 2023, including:
  • 2655 FDCPA
  • 3644 FCRA
  • 1169 TCPA
Number of Unique Plaintiffs for 2023: 5897 (including multiple plaintiffs in one suit)
The most active consumer attorneys of the year:
  • Representing 126 Consumers: MATTHEW THOMAS BERRY
  • Representing 122 Consumers: OCTAVIO GOMEZ
  • Representing 97 Consumers: JOSEPH POWELL MCCLELLAND
  • Representing 87 Consumers: CHRISTOPHER NEIL ARMOR
  • Representing 86 Consumers: DAVID J PHILIPPS
  • Representing 82 Consumers: JOEL SPENCER HALVORSEN
  • Representing 72 Consumers: NATHAN CHARLES VOLHEIM
  • Representing 72 Consumers: ALLEN EDGAR ROBERTSON
  • Representing 69 Consumers: AHREN A TILLER
  • Representing 68 Consumers: TODD M FRIEDMAN


CFPB Complaint Statistics:

There were 5692 complaints filed against debt collectors from Aug 01, 2023 to Aug 31, 2023.

Total number of debt collectors complained about: 778
The types of debt behind the complaints were:
  • 1505 Other debt (26%)
  • 1434 I do not know (25%)
  • 1430 Credit card debt (25%)
  • 572 Medical debt (10%)
  • 280 Auto debt (5%)
  • 126 Payday loan debt (2%)
  • 113 Telecommunications debt (2%)
  • 90 Rental debt (2%)
  • 68 Mortgage debt (1%)
  • 46 Federal student loan debt (1%)
  • 28 Private student loan debt (0%)
Here is a breakdown of complaints:
  • 3096 Attempts to collect debt not owed (54%)
  • 952 Written notification about debt (17%)
  • 537 Took or threatened to take negative or legal action (9%)
  • 483 False statements or representation (8%)
  • 454 Communication tactics (8%)
  • 150 Threatened to contact someone or share information improperly (3%)
  • 20 Electronic communications (0%)
The top five subissues were:
  • 1490 Debt is not yours (26%)
  • 1048 Debt was result of identity theft (18%)
  • 644 Didnt receive enough information to verify debt (11%)
  • 476 Debt was paid (8%)
  • 386 Attempted to collect wrong amount (7%)
The top states complaints were filed from are:
  • 712 Complaints: TX
  • 684 Complaints: FL
  • 511 Complaints: CA
  • 399 Complaints: GA
  • 271 Complaints: NY
  • 268 Complaints: IL
  • 243 Complaints: PA
  • 207 Complaints: NC
  • 165 Complaints: OH
  • 165 Complaints: MI
The status of the month’s complaints are as follows:
  • 4132 Closed with explanation (73%)
  • 855 In progress (15%)
  • 621 Closed with non-monetary relief (11%)
  • 53 Untimely response (1%)
  • 31 Closed with monetary relief (1%)

This includes 5580 (98%) timely responses to complaints, and 112 (2%) untimely responses.