Complaint Statistics:
22347 consumers filed CFPB complaints, and about 939 consumers filed lawsuits under consumer statutes from Jan 01, 2025 to Jan 31, 2025.
- 22347 CFPB Complaints
- 311 FDCPA, 12 Class Action (3.9%)
- 207 TCPA, 172 Class Action (83.1%)
- 564 FCRA, 11 Class Action (2.0%)
Litigation Summary (scroll down for CFPB data):
- Of those cases, there were about 939 unique plaintiffs (including multiple plaintiffs in one suit).
- Of those plaintiffs, about 393, or (42%), had sued under consumer statutes before.
- Combined, those plaintiffs have filed about 7409 lawsuits since 2001
- Actions were filed in 147 different US District Court branches.
- About 633 different collection firms and creditors were sued.
The top courts where lawsuits were filed:
- 58 Lawsuits: Georgia Northern District Court – Atlanta
- 57 Lawsuits: California Central District Court – Western Division – Los Angeles
- 51 Lawsuits: Florida Middle District Court – Tampa
- 44 Lawsuits: Illinois Northern District Court – Chicago
- 30 Lawsuits: Indiana Southern District Court – Indianapolis
- 29 Lawsuits: California Central District Court – Eastern Division – Riverside
- 26 Lawsuits: Florida Southern District Court – Miami
- 26 Lawsuits: Texas Southern District Court – Houston
- 25 Lawsuits: Nevada District Court – Las Vegas
- 25 Lawsuits: New York Eastern District Court – Brooklyn
The most active consumer attorneys were:
- Representing 40 Consumers: GERALD DONALD LANE
- Representing 24 Consumers: FAARIS KAMAL UDDIN
- Representing 22 Consumers: ZANE CHARLES HEDAYA
- Representing 19 Consumers: ANTHONY PARONICH
- Representing 18 Consumers: OCTAVIO GOMEZ
- Representing 16 Consumers: GERALD D LANE
- Representing 14 Consumers: GERARDO AVALOS
- Representing 14 Consumers: GEORGE HAINES
- Representing 13 Consumers: DAVID W HEMMINGER
- Representing 12 Consumers: JONATHAN ALEXANDER HEEPS
Statistics Year to Date:
982 total lawsuits for 2025, including:
- 311 FDCPA
- 564 FCRA
- 207 TCPA
Number of Unique Plaintiffs for 2025:
939 (including multiple plaintiffs in one suit)
The most active consumer attorneys of the year:
- Representing 40 Consumers: GERALD DONALD LANE
- Representing 24 Consumers: FAARIS KAMAL UDDIN
- Representing 22 Consumers: ZANE CHARLES HEDAYA
- Representing 19 Consumers: ANTHONY PARONICH
- Representing 18 Consumers: OCTAVIO GOMEZ
- Representing 16 Consumers: GERALD D LANE
- Representing 14 Consumers: GERARDO AVALOS
- Representing 14 Consumers: GEORGE HAINES
- Representing 13 Consumers: DAVID W HEMMINGER
- Representing 12 Consumers: JONATHAN ALEXANDER HEEPS
CFPB Complaint Statistics:
There were 22347 complaints filed against debt collectors from Jan 01, 2025 to Jan 31, 2025.
Total number of debt collectors complained about: 1037
The types of debt behind the complaints were:
- 11296 I do not know (51%)
- 3693 Credit card debt (17%)
- 3234 Other debt (14%)
- 1056 Rental debt (5%)
- 1019 Telecommunications debt (5%)
- 881 Medical debt (4%)
- 715 Auto debt (3%)
- 252 Payday loan debt (1%)
- 78 Private student loan debt (0%)
- 62 Mortgage debt (0%)
- 61 Federal student loan debt (0%)
Here is a breakdown of complaints:
- 9797 Attempts to collect debt not owed (44%)
- 5130 Written notification about debt (23%)
- 3626 False statements or representation (16%)
- 2245 Took or threatened to take negative or legal action (10%)
- 932 Communication tactics (4%)
- 381 Electronic communications (2%)
- 236 Threatened to contact someone or share information improperly (1%)
The top five subissues were:
- 5675 Debt is not yours (25%)
- 3407 Attempted to collect wrong amount (15%)
- 3020 Debt was result of identity theft (14%)
- 2478 Notification didnt disclose it was an attempt to collect a debt (11%)
- 1682 Didnt receive enough information to verify debt (8%)
The top states complaints were filed from are:
- 4028 Complaints: TX
- 2486 Complaints: FL
- 2000 Complaints: GA
- 1566 Complaints: CA
- 968 Complaints: NY
- 906 Complaints: IL
- 827 Complaints: PA
- 777 Complaints: NC
- 646 Complaints: OH
- 609 Complaints: MI
The status of the month’s complaints are as follows:
- 10896 Closed with explanation (49%)
- 8204 In progress (37%)
- 3100 Closed with non-monetary relief (14%)
- 112 Untimely response (1%)
- 35 Closed with monetary relief (0%)
This includes 22090 (99%) timely responses to complaints, and 257 (1%) untimely responses.
